Managed IT Services

Managed IT services provide businesses with a comprehensive, outsourced solution for managing, maintaining, and optimizing their technology infrastructure. By partnering with a managed service provider, companies benefit from proactive monitoring, rapid troubleshooting, and regular system updates that help prevent downtime and security breaches. This allows businesses to focus on their core operations while ensuring that their IT systems remain secure, efficient, and up-to-date, ultimately reducing costs and driving overall productivity.

• Elevate Core: Essential IT support and maintenance to keep your systems running smoothly. Help Desk support with Secure security services bundled.
• Elevate Pro: Advanced management with proactive monitoring, optimized workflows, and strategic IT insights with Defender security services bundled.
• Elevate Elite: Comprehensive, end-to-end IT solutions for full-spectrum support and innovation with Elite security services bundled.

All Elevate Managed IT Service packages** include these technical services:

• Remote Help Desk Support for Level 1 & 2 help desk support items, 8-5pm CST
• Computer, Server and Network Management and Administration
• Patching of Windows computer and servers
• Backup management and testing, along with Cloud backup for server, up to 2TB of data
• Monitoring and remote access tools for quicker support
  

** Minimum user purchase quantity is 10.